The way DomusVi delivers and organises its services is constantly evolving to respond to today’s healthcare challenges. These improvements focus onprevention, chronic care and individualised attention.

DomusVi innovates in three main areas:

• Organisational innovation

• Technological innovation

• Social innovation

In order to do this it has set up the Innovation Committee, whose members are renowned professionals in their areas of expertise. These are both internal and external experts in the sector. The purpose of this committee is to identify, evaluate and propose innovative products and lines of business, in accordance with the guidelines provided by the DomusVi strategy.

The DomusVi Innovation area has worked hard to design, carry out and validate the company’s Innovation Management Procedure. The procedure identifies activities and tasks to be performed in different areas of the company, innovative ideas which are transformed into improvements to the care provided or to the final service. The purpose of this procedure is to have a formal, cross-cutting work system, which is both results-oriented and is designed to satisfy the health and wellbeing needs of our clients by providing them with services that add value to the services offered by DomusVi from its healthcare platform.

Among our organisational innovation projects we would highlight the following:

We have designed and introduced Area Technical Healthcare Coordinators (ATHC).

With regard to technological innovation the following are important to the day-to-day management of the company:

• Time management and planning system.

• Integrated, multidisciplinary system for recording healthcare information.

• CRM integrated with corporate systems.

• Employee intranet and website.

• Mobility systems for doctors providing domiciliary care (tablets).

En las innovacions terapèutiques es recullen aquelles pràctiques noves que reverteixen directament en la millora de la qualitat assistencial a les persones:

Project GERIA-TIC of the University of A Coruña , based on technologies for participatory medicine and the promotion of healthy aging. The main objective of this initiative is to obtain improvements in issues related to urinary incontinence, fall prevention and sleep quality of the elderly. The program will benefit seniors from three DomusVi centers located in the towns of Oleiros, A Coruña and Carballo.

The project is promoted by DomusVi, Aldaba and Clínica Cobián, together with researchers from the Perception, Cognition and Interaction area of ​​the ICT Research Center of the UDC and the Biomedical Research Institute of A Coruña (INBIC). The objective, through the use of activity measurement wristbands, is to achieve improvements in the prevention of falls.

In addition to the activity controls, weekly residents included in the project attend two specific activity sessions, and a subsequent relaxation session.

When it comes to therapeutic innovations, we have introducted new practices that have a direct impact on the quality of the care we deliver:

Implementation of the NECPAL Scale for evaluating the possibility of providing palliative care.

Project for assessment and intervention of users’ nutritional needs – NUTRIDomusVi.

The guide to good practices for caring for people with Alzheimer’s and other types of neurocognitive disorders – COGNIDomusVi .

Use of a texturiser when preparing meals for users with specific needs.